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N950USQU2BQJA - Note 8 update 11/28/2017


I'm not receiving the update that was posted on Verizon for my phone .. I have tried via OTA and also the Verizon Software Upgrade Assistant and it keep stating my phone is up to date !! .. I'm still on the August 1, 2017 Security Update of QI5 !

Am I missing something here ? or is this false advertising on Verizon's part ?

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Re: N950USQU2BQJA - Note 8 update 11/28/2017
Customer Support

LordG33K The Samsung Galaxy Note 8 is a wonderful phone. Our devices are always up to date to provide you with the best technology. Not all device models receive the new software update at the same time. You have the option of checking for new software updates when available. Please visit our Android Operating System FAQs page refer to #3. Please keep in mind that software updated come directly from the manufacturer. Please reach out to Samsung directly for any additional information regarding the new software update.


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