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I know about the bloatware and crap but I wish someone could explain to me what exactly does Verizon think they are doing to make these updates so much better than everyone elses? Cuz when the are done contaminating it the phone works no different than if it were on Att or Tmobile. But for all the waiting around and torture the damn update should be 4.4.3 when it comes out. And please for the love of everything holy, if anyone replies to this I would much rather it be someone that understands and not one of those (removed) reps! SMDH......bless their hearts they always try to reply with a happy go lucky response. Hopefully Im speaking for the people who actually want the update when I say..aint a damn thing happy go lucky about this (removed)!
Message edited by: Admin Moderator
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You are correct, If your phone works after a VZW update! I did not notice a bit of difference after my update to the KitKat. I would say from my reading around the site here though I have been one of the very lucky VZW customers though as many many customers are complaining their phone has completely failed or they are having many many issues with their phone. Standard for VZW though. You get and update and you don't notice any changes except when you check to see the version of Android on your phone. You get an update and your phone is unusable or you can use your phone but you have these issues with some of the features of your phone. I though can count my lucky stars I guess and thank VZW everyday that I have a usable phone until the next update. Good Luck with the update on the Galaxy Note 3 when it is released. Maybe your phone will work also when they are done with the update.
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I agree that the CSR's should absolutely know more than me. I don't think that anyone here has posted a direct question to Verizon. The Verizon reps just reply. Most people just want help so they didn't have to call customer service. You can always scroll through the posts that you don't want to read.
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rosedillinger90, we want this to be wirelessly painless for you. Stay tuned for upcoming software update info here: http://bit.ly/n5snpq
LasinaH_VZW
Follow us on Twitter @VZWSupport
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Alright, so the Galaxy Note 2 and Galaxy S3 both just got updates, but they also are getting KitKat, so I bet the Note 3 will get pushed to the side, the S4 mini needs an update to KitKat, the Droid Maxx and Ultra are getting it very soon as the soak test is underway, I'm sure they are pushing a Galaxy S5 update ahead in line as well for a maintenance update sometime this month or so. I guess any update for the Note 3 is looking like July maybe 😞 if we are lucky.
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I, along with all these fine people, know how you guys can make this wireless a lot more painless. LISTEN TO YOUR CUSTOMERS!
It isn't really that hard.
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Well, I got tired of waiting and found a leaked copy of KitKat for the note 3 on XDA Developers. Works great, only sad part is I had to take matters into my own hands to get the update.
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Verizon has become a sad experiment in how much customers will put up with. What happens if you combine great cell coverage with inept customer service people, high prices, and poor device support?
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You had to root I gather? I really don't want to go that route but I'm losing patience and lil red.
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