While the Samsung Note 8 receives a phone call, the LOCK SCREEN does not allow a POP-UP screen with the CALLER I.D. and option to answer or decline the call. I have to unlock the screen, then go to the Phone app and answer the call after about 3 or 4 rings. How do I set the phone to allow the CALLER ID to POP-UP as soon as the call arrives? (I've checked the permissions and allowed all I could.)
settings/lock screen/show content
We can’t have you waiting so long to answer a call CESMOR77. When did the issue first start? Have you made any recent changes to the phone (settings, new apps, updates)?
StevenM_VZW
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