Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
New note3 stopped charging/Slow charging.
somsha
Member

Hi,

I got my new note 3 10 days back.Today it suddenly stopped charging.

Even though i am using charger which came up with the device,

While i try to charge its giving me message -

"Slow charging! use original charger which came with device"

Anybody got this issue ? whats could be the reason ?

Thanks

Labels (1)
0 Likes
Re: New note3 stopped charging/Slow charging.
kmoore464
Member

Yes, I have this issue too and Verizon has sent a new charger, but it was a USB2 not an USB3 like with what came with my phone. You have to "wiggle" the cable to get the USB 2 to work or hold it a certain way...either way, I am angry that this all verizon can come up with and I am still having trouble getting my USB2 cable to work. Verizon should do better than this. I chatted on line live with a rep last week and all they suggested was contact Samsung...Verizon, are you listening!

0 Likes
Re: New note3 stopped charging/Slow charging.
somsha
Member

It's bad. I called Samsung and they are going to replace my charger. Hope

it works fine. But I have to wait for 10 days to get it.

Verizon should have replaced with 3.0 cable.

Re: New note3 stopped charging/Slow charging.
kmoore464
Member

Verizon sent a refurbished phone to me and it is doing it again..it will not charge with USB3 charger

0 Likes
Re: New note3 stopped charging/Slow charging.
Hexa
Member

I've been having this issue since I got the note 3 back in February. I'm now waiting for VZW to send device #5. I've tried 2 different OEM charging cables. This is a design flaw. Period.

0 Likes
Re: New note3 stopped charging/Slow charging.
marketgatden
Member

Same problem. I don't want a refurbished one at all!!

0 Likes