Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
New upgrade wrecked my wifi internet.
turkeybird86
Member

Ever since I've installed the new upgrade, trying to do anything on wifi internet has been nothing short of impossible. If i disconnect, every webpage will load just fine.  The phone never had the problem before the upgrade, and my wife's Samsung Galaxy 6 has been having the exact same problems since her upgrade.  What the heck did you guys do?

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: New upgrade wrecked my wifi internet.
bizzareone
Sr. Member

Firstly, the operating system update was not Verizon, that comes from Goggle and Samsung.

If you haveing issue swith the update then you can try some troubleshooting to resolve the issue.  ---> Samsung Galaxy S6 | Verizon Wireless

View solution in original post

0 Likes
Re: New upgrade wrecked my wifi internet.
bizzareone
Sr. Member

Firstly, the operating system update was not Verizon, that comes from Goggle and Samsung.

If you haveing issue swith the update then you can try some troubleshooting to resolve the issue.  ---> Samsung Galaxy S6 | Verizon Wireless

0 Likes
Re: New upgrade wrecked my wifi internet.
B33
Sr. Leader

Usually running a System cache can resolve some issues and may with the one you seeing if Doesn't try running a Factory Reset. but run only the reset don't clear the internal Storage only do that as a last resort..

0 Likes