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Not receiving messages
mlme254
Member

My friend has Sprint and I am not receiving messages in message+. If I switch to another messaging app, his messages show up. What gives Verizon?

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Re: Not receiving messages
vzw_customer_support
Customer Support

Mlme254,When did this concern start? What is the Make/Model of your device?

 

-TakendraW_VZW

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Re: Not receiving messages
mlme254
Member

It started 2 months ago. Samsung note 10

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Re: Not receiving messages
vzw_customer_support
Customer Support

Thank you for the helpful details, mlme254. Were there any changes to your device or your friends device when this started? Is your friend able to receive messages from you? Is your Message+ app up to date? 

 

DanielleR_VZW

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