Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Not receiving text messages while at work

I have a Galaxy Legend & I'm not always receiving text messages (or calls) when I'm at work.  There is coverage where I work.  Supposedly they just installed a new tower nearby.  I'm in Sanibel, FL.  I don't know what to do.  Extremely frustrated.

Re: Not receiving text messages while at work
Customer Support


It's important you're able to make and receive calls and texts throughout your day, especially while at work!  I would love to assist with resolving this issue for you.

When did this problem begin?  In what zip code are you experiencing this problem?  What floor in your place of business are you located when this happens?  And how is service when you're outdoors at this location?  Please let me know so that I can further assist.  Thanks!

Follow us on Twitter @VZWSupport