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Not receiving text messages while at work
kimkovacs75
Member


I have a Galaxy Legend & I'm not always receiving text messages (or calls) when I'm at work.  There is coverage where I work.  Supposedly they just installed a new tower nearby.  I'm in Sanibel, FL.  I don't know what to do.  Extremely frustrated.

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Re: Not receiving text messages while at work
vzw_customer_support
Customer Support

@kimkovacs75

It's important you're able to make and receive calls and texts throughout your day, especially while at work!  I would love to assist with resolving this issue for you.

When did this problem begin?  In what zip code are you experiencing this problem?  What floor in your place of business are you located when this happens?  And how is service when you're outdoors at this location?  Please let me know so that I can further assist.  Thanks!

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

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