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Note 10 & 10 plus preorder
Tamirsmom06
Member

My bank account was charged, but phone hasn't shipped.  Was told my acct wouldn't be charged until phone ships. That's a bunch of garbage doody. Really thought since I preordered I would have my phone before the stores. Shouldve waited until Friday and got it from the store 🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️

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Re: Note 10 & 10 plus preorder
vzw_customer_support
Customer Support

We definitely would like to take a look at your account to see what's going on with your order - is there any way that you can meet us in a Private or Direct Message in Twitter or Facebook so that we can speak in privacy about your account details?

StephannieP_VZW

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