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Note 2 cannot send/receive voice calls or texts, can browse internet with 4G data.
pdxrhett
Newbie
‎01-30-2014 08:19 PM

i am having  problems with a note 2. i think it might be the 4.3 update? either way, it's ruined this phone for me. considering bouncing over to cricket. everyone around me is verizon and does not have a connectivity issue.

Edited to start new discussion.

Message was edited by: Admin Moderator

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Correct answers are available for this post.
Re: Galaxy Nexus cannot send/receive voice calls or texts, can browse internet with 4G data.
vzw_customer_support
Customer Service Rep
‎02-02-2014 05:24 AM

Hello pdxrhett,

Help is justa  post away my friend! Let's get your Note II working like you're used to. May I ask have you completed a reset on the device after the software update? This resolves a lot of issues that may have can about after the update. If not, steps to do so are in this link, http://vz.to/19daE8V. As always, we recommend backing up your info before performing the update. Let me know if this helps.

Thank you...

ArnettH_VZW
Follow us on Twitter @VZWSupport

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