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Note 4 email sync issues. Laggy wifi. Links inside emails don't work.
FRAG100
Newbie
‎02-18-2017 09:27 AM

Note 4 email sync issues. Laggy wifi. Links inside emails don't work.

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Re: Note 4 email sync issues. Laggy wifi. Links inside emails don't work.
vzw_customer_support
Customer Service Rep
‎02-20-2017 09:35 AM

Let’s work on speeding things up, FRAG100! When did you first notice this being an issue? Do you notice the slowness/link issue on all WiFi connections? Any issues when you are using the data network? Looking forward to hearing back.


ChrisM_VZW
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Re: Note 4 email sync issues. Laggy wifi. Links inside emails don't work.
FRAG100
Newbie
‎02-20-2017 10:59 AM

There's a good chance these issues arose sometime around the last 1 or 2 updates (1-2 months?). The issue happens on all wifi signals and occasionally when using data. I tried using a different email App (from standard Samsung app to blue mail), issue still present.

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Re: Note 4 email sync issues. Laggy wifi. Links inside emails don't work.
FRAG100
Newbie
‎02-20-2017 11:01 AM

...syncing issues occur on all wifi's and when using data.

Sent from BlueMail<http://www.bluemail.me/r?b=8872>

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Re: Note 4 email sync issues. Laggy wifi. Links inside emails don't work.
vzw_customer_support
Customer Service Rep
‎02-21-2017 05:15 AM

FRAG100, that is really weird to experience. We really want to get this resolved for you. Have you tried deleting the email from your phone, then reinstalling it?



MarcusS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Note 4 email sync issues. Laggy wifi. Links inside emails don't work.
FRAG100
Newbie
‎02-21-2017 07:06 AM

Yes. Initially I tried using different email App (switched from default email App that comes with phone to Blue Mail). When that didn't resolve the issues, I factory reset the phone.

Sent from BlueMail<http://www.bluemail.me/r?b=8872>

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Re: Note 4 email sync issues. Laggy wifi. Links inside emails don't work.
FRAG100
Newbie
‎02-21-2017 07:06 AM

I will say syncing issues seem to be getting better.

Sent from BlueMail<http://www.bluemail.me/r?b=8872>

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Re: Note 4 email sync issues. Laggy wifi. Links inside emails don't work.
cathypls
Newbie
‎09-18-2017 11:24 AM

My problem is only with comenity bank providers like Jessica London brylane home, Romans. It gives me the show pictures link but does not allow me to link to their site where it says shop now or any of their links in the email

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