Re: Note 4 significant Bluetooth connectivity issues
CoolV300C
Enthusiast - Level 3

When you pair the phone does your car ask for permission to access messages? If it does try hitting remember and cancel. I found bluetooth is stable if I do this, but it means the car won't read texts. At least everything else will work until they admit there is a problem and fix it.

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Re: Note 4 significant Bluetooth connectivity issues
dilbertaz
Specialist - Level 3

I have the Plantronics Voyager Edge headset with the Note 4 and it works flawlessly, no disconnect issues unless I am over 30 feet away (usually more like 40 feet).  Call quality is fine with no audio problems even on full 1-1.5 hour telecons multiple times a week.

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Re: Note 4 significant Bluetooth connectivity issues
chapmast78
Newbie

I have the Galaxy Note Edge. No problems connecting to anything, just no audio on my bluetooth speaker.  My previous phone was the Galaxy S5 which had no bluetooth problems so I am assuming it is the new protocol screwing up everything.

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Re: Note 4 significant Bluetooth connectivity issues
haripopuri
Enthusiast - Level 2

I have Bluetooth issues with my 2015 CR-V. Bluetooth connects and it works for calls, but it doesn't work for Audio. When I select Bluetooth audio on my car, it says, No Device Connected.

I contacted Honda and Samsung. No resolution yet. Waiting for response.

Honda also has weird mechanism, when I connect my phone using USB, it says the phone is now connected to car using MirrorLink and gets locked. It won't let me use phone unless I disconnect from USB.

I read online that the Mirror Link is for iPhone and Honda is selling special cable for that. If they designed it only for iPhone, it should recognize other phone types and should not do MirrorLink.

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Re: Note 4 significant Bluetooth connectivity issues
amberina
Enthusiast - Level 2

I went to the Subaru dealership this week, and they received a bulletin regarding bluetooth connective issues on 2/19. I was told to change the pass code on my vehicle to all zeroes (0000) and then try to pair the phone to the car. Suprizingly it worked!! Also, you have to pair the phone using the controls on the steering wheel, not the radio unit. Not sure why, but if you pair using the radio, the phone will not autoconnect each time you get in the car. If you use the steering wheel controls it will. Isn't technology amazingly quirky?!

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Re: Note 4 significant Bluetooth connectivity issues
CoolV300C
Enthusiast - Level 3

haripopuri,

Apparently MirrorLink isn't only an iphone feature.  Our phones do support mirror link.  When your phone connects and this activates, you will not be able to operate the phone directly.  Instead you are supposed to use your car radio's controls to operate the phone instead. 

I have no idea if this actually works as my car's system doesn't support mirrorlink. 

What I am surprised by is that Honda said they have a "special" cable for MirrorLink, when in fact connecting via a USB cable should be all that is necessary to support the feature.

Hope it helps.

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Re: Note 4 significant Bluetooth connectivity issues
haripopuri
Enthusiast - Level 2

When it activates MirrorLink, I don't see any options or commands from Car

radio controls. I don't see anything on touch screen display on vehicle.

There is a Honda IOS cables set and someone wrote that it works for him

using those cables. Nothing for Android devices.

I am using Maps in my Note 4 and continue charging my phone using USB, it

goes to MirrorLink and I can't see my directions anymore. I don't see maps

displaying on CR-V display. If that MirrorLink displays whatever I am doing

on my phone, it would be perfect.

I deselected the MirrorLink box on phone as soon as I connect, hoping that

would stop MirrorLink, but it reconnects every few seconds and phone screen

goes off.

Another problem is bluetooth audio.

I listen to music from my phone (songs stored in phone) and it doesn't play

music. When I play music on phone, sound comes from CR-V speakers, but skip

forward/back buttons doesn't work.

Any help would be appreciated.

Thanks

On Wed, Feb 25, 2015 at 11:34 PM, CoolV300C <forums@verizonwireless.com>

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Re: Note 4 significant Bluetooth connectivity issues
CoolV300C
Enthusiast - Level 3

your Note 4 uses multiple modes via the same usb port so I wouldn't put too much focus on the cable as being the problem.  Clearly the phone detects mirrorlink with the car with the cable you have so that isn't the problem.

I would go into settings and uncheck the mirrorlink box *before* making the connection to the USB cable. I've seen behaviour already with the phone that disabling car mode after bluetooth connection causes car mode to enable periodically, making it impossible to operate the phone.

Your honda should have an option to turn mirrorlink off as well.  If not, this is a problem that should be taken up with them.

I have fast charging turned on with my Note 4, which I suspect is incompatible with mirrorlink (been reading that charging is very limited when using mirrorlink), so my logic is that when I connect the usb I am expecting charging.  Your phone should not detect mirrorlink if it turned off (again make sure it is off before connecting the usb cable).

Regarding bluetooth audio streaming:  It sounds as if your Honda doesn't support AVRCP, minimum version 1.0 is required.

Here's some info regarding AVRCP:

version 1.0 -  pause/play, ff/rew  are supported from the radio

version 1.3 -  all of version 1.0, plus metadata (track info and album art) displayed on the radio

version 1.4 - all of version 1.3, plus ability to navigate the phone using the radio's controls

The note 4 supports AVRCP 1.5, which I'm not aware of what is added above the previous versions.

Also, you should find out what bluetooth version the Honda supports as it seems that version 4.1 supported by the phone doesn't appear to be backward compatible. Given this Samsung has to prove backward compatibility.  But not being able to use the radio to at least pause/play/rew/ff points to Honda.  The reason I say this is  my car's radio (Chrysler) can do this and it supports Bluetooth  3.1 AVRCP1.0, as compared to Bluetooth 4.1 AVRCP 1.5 on the Note 4.

To recap:

Disable mirrorlink from both the phone and honda should be available.  It is a bug for either one which does not have an option for this.  Samsung appears to have it, but you need to make sure you uncheck before connecting the usb.  If honda does not have an option to turn off, that's a major flaw.  Also, android may not require a special cable, especially for phones which have multi-mode capable usb ports, such as our phone.

Try enabling fast charging on the Note 4 in effort to make charging the priority over mirrorlink. (not sure this will work)

Find out what bluetooth and AVRCP versions are supported by Honda. This will help determine which side is at fault.

It sounds to me that Honda may be at fault given my car has older bluetooth and even much older AVRCP and I can use pause/play/rew/ff.

I know this is long and sorry for all of the words.  Hopefully it helps.

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Re: Note 4 significant Bluetooth connectivity issues
haripopuri
Enthusiast - Level 2

Thanks you for the detailed info.

Looks like my problem is on Honda side since I don't have option to disable

mirror link disable option on vehicle.

I have fast charging option enabled. When USB is connected to car it is not

charging as mirror link taking precedence.

Thanks

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Re: Note 4 significant Bluetooth connectivity issues
pooki
Enthusiast - Level 2

I to have this problem I have a 2012 jeep grand never had problems before on any of the bluetooth phones I have used It worked fient the first week then won't stay connected. connects rings disconnects. It is conpatiabe with jeep. Can we get help and please don't say YOU call samsung lets work together as group to talk thru with the help of verizon super tech support?

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