Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Note 4
bobd104
Member

Note 4 won't connect to Netgear WiFi extender! Anyone else having this problem?

Labels (1)
0 Likes
Re: Note 4
vzw_customer_support
Customer Support

bobd104, we don't want this to be an ongoing issue for you. What happens when you try to connect to that Wi-Fi extender? Do you get an error message or are you asked to provide a password? Tell us more so that we can further assist you with this Wi-Fi issue. -Lasina

0 Likes
Re: Note 4
bobd104
Member

I get an error message,  "AP currently not in use. Internet connection too slow."

0 Likes
Re: Note 4
bobd104
Member

Also, all other devices in the household connect workout a problem!

0 Likes
Re: Note 4
vzw_customer_support
Customer Support

bobd104,

Help has arrived! Have you contacted your home internet service provider to check the router? Sometimes rebooting the router can help.

EfrainM_VZW

Follow us on Twitter @VZWSupport

0 Likes
Re: Note 4
bobd104
Member

Yes, have spent time troubleshooting with Comcast and in the process rebooted the router several time with still no luck...

0 Likes