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Note 7 Return Experience

Needless to say this whole process has been horrible.  Walked in to corporate store to return and

have data transfer - smart switch.  They tell me in store I am not allowed to power on phone and

they could not transfer data but would write down instructions for me to do outside - REALLY

surely I thought I awoke from this nightmare.  Good news is that after some discussion they

actually did help me and went beyond "policy".  I received my receipt - DONE!  As a side note

if you used the $25 credit from the initial recall and returned the product they KEEP the credit.

For ex. I purchased a car charger $35 paid $10 for it...............upon return they were going to

refund me $10.....$25 disappears..........NOOO NOOO NOOO......I did an even swap to get

another charger......even the Rep and I laughed at how THEY(VERIZON) get you coming and

going and for those note particularly aware I can only imagine........

So get your credit!  I was also told that I would get the $100 credit even though I did not purchase

from Verizon but since it is a Galaxy Note 5 I would receive - believe it when.......I see it...


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Re: Note 7 Return Experience

very interesting, things are getting worst by day!!!!!!!!!!!!!