Note 7 USB connection and files

[LBrough729]

WHen connecting my Note 7 to my laptop, the laptop recognizes the phone but no files are available. I did notice that Veriozons software states: Due to Google's Policy, with Android 6.0 or later, device connection mode must be changed manually. Please open "USB computer COnnection" and select "Transferring media files/File Transfer". Is this why I can't locate my files. If so, how can I bypass it if I have already connected my phone?

[Acrillix · Accepted solution]

Unplug the device and then when you plug it back in there will be a pop-up on the device to switch what you want to do with the device and select Transfer Media Files

[bearone21]

it defaults to charge only, pull down & select media/transfer media.