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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Note 8 Jay bird x3 low volume

I have a note 8 and I'm using jaybird x3 earbuds. When I call my wife or son I cant hear them very well because the volume is very low. They also have note 8s and most other calls i can hear fine. Does anyone have the same issue and have a solution other than to toss out these earbuds?

Re: Note 8 Jay bird x3 low volume
Customer Support

Hi, gjm9808. It's important to be able to use your accessories. Does this happen with other earbuds as well, or just these ones? Have you attempted to use these earbuds on a different device to test the functionality?