Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Note 8 TIme wrong after Android 9 update
pfautley
Member

I updated to Android 9 yesterday and ever since the time has been wrong. It has been displaying in GMT instead of the correct timezone for my GPS location. It is temporarily fixed if I toggle the automatic tome zone option, but returns to GMT shortly thereafter. This has been a huge pain because all of my calls/emails/etc are receiving timestamps that make no sense. Any help or acknowledgement of the problem would be appreciated.

0 Likes
Re: Note 8 TIme wrong after Android 9 update
chuckwilmot
Member

Yes, same problem.  Very annoying.  Sometimes if I restart it fixes itself, sometimes it does not.  Very annoying.  I hope they figure this one out soon.

Re: Note 8 TIme wrong after Android 9 update
vzw_customer_support
Customer Support

pfautley, I know how important it is for your device to display the correct time. Have you restarted your device since this started? Have you heard similar situations happening with this phone model? Are you toggling the Automatic Date and Time on or off?   EricaG_VZW

0 Likes
Re: Note 8 TIme wrong after Android 9 update
vzw_customer_support
Customer Support

It's worrying to see that the incorrect time appears on your device after the latest software update, and we will be glad to assist you especially because you're only able to momentarily fix this problem when you restart your device. Please tell us, is your device set for Automatic Date and Time? If the answer is yes, please disable this option for a few seconds and enable it once again. Also, the following link will guide you through the process of manually adjusting the time on your device. http://spr.ly/6607EdKUW

GeovannJ_VZW

0 Likes
Re: Note 8 TIme wrong after Android 9 update
pfautley
Member

I had my time settings set to Automatic Date and time. I restarted my phone and have seen the same results.

0 Likes
Re: Note 8 TIme wrong after Android 9 update
vzw_customer_support
Customer Support

pfautley- I appreciate you following the steps we provided. We apologize that you are still experiencing issues with the time on your device. Please reset the network settings on your device. https://www.verizonwireless.com/support/knowledge-base-214319/ Resetting the network settings will fix the issue with the time and will refresh your network connection. Also, keep in mind that your Wi-Fi passwords will be deleted and any Bluetooth connections will be lost when you reset the network settings. Please let us know if you run into any issues.  

JacobV_VZW

0 Likes
Re: Note 8 TIme wrong after Android 9 update
pfautley
Member

This did not solve the problem. Its also a total pain because now I need to reset a bunch of stuff. Please advise on next steps

0 Likes
Re: Note 8 TIme wrong after Android 9 update
vzw_customer_support
Customer Support

I appreciate your time and patience as I know how inconvenient it is to have to re-enter all of the information we store on our phones these days. I know that it is best to avoid having to set things back up but the next step to take would be a Reset of All Settings as found via https://www.verizonwireless.com/support/knowledge-base-214295/

YaleK_VZW

0 Likes
Re: Note 8 TIme wrong after Android 9 update
deloused
Sr. Member

The time issue with Pie has been reported to Google by several android users, hopefully they will find a swift resolution:

https://android.stackexchange.com/questions/205315/time-zone-keeps-changing-wildly

Re: Note 8 TIme wrong after Android 9 update
pfautley
Member

Do you know that this will solve the problem? Im not going to go through a major hassle again unless this is likely to solve the problem.

0 Likes