Note 8 TIme wrong after Android 9 update

[vzw_customer_support]

Good question. Our goal is to provide you with troubleshooting steps in an attempt to resolve your issue. If you'd like, follow the previously provided steps (Reset of All Settings as found via https://www.verizonwireless.com/support/knowledge-base-214295/. Advise us of results. 

CoreyM_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[pfautley]

This did not solve my problem and is really annoying. What now?

[vzw_customer_support]

I can only imagine how you are feeling pfautley, I depend on my phone for the correct time daily. I never even wear a watch anymore. I am so sorry for this inconvenience, don't worry we are here to get this fixed for you. Next, we will want to run the Device Health Check. This will tell us if there is an issue going on with your device. Here is a link with instructions: http://spr.ly/6606E5qXC

Please keep us posted, it would great if you could send screenshots of the results. 

RosanneM_VZW

[BrettRRR]

Verizon, has this and all of the other reported bugs with the Pie upgrade on a Note 8 been fixed?  People seem to hate this buggy upgrade, yet my phone keeps encouraging me to do it.  What's the deal?

[vzw_customer_support]

BrettRRR,

We can relate to how important it is that your device is operating flawlessly. Help is here. There aren't any known concerns with the update reported to us by Samsung. Like any other update, compatibility is key, so we recommend ensuring that your apps are also updated. What concerns are you having?

KatiM_VZW

[BrettRRR]

Hi Kathy,

That's not a satisfactory answer to my question.  Please answer my question.

Thanks,

Brett

[vzw_customer_support]

BrettRRR, I'm sorry that our first response wasn't as helpful as you hoped. Android, takes feedback from us and the other carriers, as we learn about any issues with updates. They use that information to correct any issues with further updates. The best place to keep track of these updates is with the Note 8 Software Update page: https://www.verizonwireless.com/support/samsung-galaxy-note8-update/

If you visit that page, you'll see a new release was done on May 23rd. Besides a security update, the software update includes an updated software version. This is the first update following the Android 9 release, so any issues found would be addressed with that software update.

I would recommend downloading the new software update, so you have these latest security and software improvements.

JohnT_VZW

[BrettRRR]

Hi. Thank you for your reply.  Does this new update fix the problem of the clock not being accurate?

[vzw_customer_support]

You can view what the update has changed online, BrettRRR. You can find our software notes by heading to this link, https://www.verizonwireless.com/support/samsung-galaxy-note8-update/ . If you wish to find out eraclty what was changed in the fuctions of your device with this new update, it would best to contact Android support directly.

JavierMD_VZW