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Note10 plus 5G phone
MSA445
Member

Is any one having issues with there 5G phone in a none 5G area. My wifes phone ever since January has had an issue with data use. It locks up all the time trying to open sites. The hotspot stops. The site may open after a while like having dial up. She has to turn the mobile data off and on again and the site will load every time. We have done everything even changed phones twice. Both of them do the same thing.

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Re: Note10 plus 5G phone
vzw_customer_support
Customer Support

We know the importance of having devices that work efficiently, and we're here to help! Have you noticed that this occurs more frequently in certain areas? Also, what troubleshooting steps have you already attempted?MatthewI_VZW

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