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Notifications
WAlbdrts
Member

Just got a new Note20 Ultra Note. My "Message" app will not let me set up general notifications

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Re: Notifications
BUNCHIE2
Member

I spent an entire day messing with this exact issue.  What seemed to be the solution on my brand new note20 ultra was to go to settings/apps/click on the little 3 dots upper right,choose: reset app preferences.  Then I went back into the notification sound choices and chose one and it worked. Good luck

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Re: Notifications
vzw_customer_support
Customer Support

Hello, WAlbdrts. We're very sorry to hear about the troubles that you're experiencing with setting up general notifications on your Message app. BUNCHIE2 has some great suggestions for resolving this. Please let us know if the issue continues after these steps are completed. Thank you. BrettA_VZW

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