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Phone cannot make or receive calls near a particular cell tower
Bkrewzn
Member

About a month ago I started getting complaints from customers that they were getting, 'calls cannot be connected' messages when calling my phone. Shortly after  learned that I cannot make or take any calls while at work. There is a Verizon cell tower in my business side yard roughly 50 feet away. In order to make a call, I need to be at least a mile away from that tower. Texts, emails, data all work perfectly, signal strength shows full bars;  only the ability to make or take calls is compromised, unless I drive about a mile away. 

The tower is located in East Petersburg PA at the corner of Enterprise and Rohrerstown Rds, Zip is 17601

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Re: Phone cannot make or receive calls near a particular cell tower
vzw_customer_support
Customer Support

Keeping you connected is essential to us, and I'm genuinely sorry to hear about the problems you're having with the service. Are there any other users experiencing the same issue? When did this begin? Share details. EvelynB_VZW

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