I didn't do anything but tap back up/sync last night and I got a message saying no photos/videos to be found. I have tried everything. I am literally sick to my stomach and at my wits end.
Nothing on Cloud, nothing on restore, nothing in trash....
Has this happened to you?
Have you recovered them?
If so, how?
The last thing we want is for you to lose your content. We are here to help. To ensure that we are on the same page, are you using the Verizon Cloud or the Samsung Cloud?