Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Printing
Gemo
Member

New to Note 4. Downloaded the Canon plug in. Printer recognized. When I try to print anything the save as pdf screen comes up instead of the printer.  What am I missing?  Thanks.

Labels (1)
0 Likes
Re: Printing
vzw_customer_support
Customer Support

Let's get your documents printed, Gemo. Help has arrived. I am including a link that will give you the steps that you need to print from your Note 4: http://vz.to/1KxVOS3
RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Printing
Gemo
Member

Thanks, but I already did this. I can see my Canon printer on my phone, but anytime I try to print I get the "save as pdf" screen, not the opportunity to print to my canon printer.

0 Likes
Re: Printing
vzw_customer_support
Customer Support

Gemo,


Being able to print should be easy. Let's figure this out. Is your phone on the same WIFI network? When in the settings printing screen does the Cannon show that it is on? 


AlbertoR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes