I've been having this problem since the update came out, May 1st I believe, my phone just will not update. I've done at least 3 or 4 factory resets. I think it's really important I get this installed too because I've noticed that since the update came out, and I haven't been able to get it, my data usage sky rocketed. I looked into it and realized that I'm now, all of a sudden, using my data when I'm at home connected to my WiFi. I found a previous question exactly like this for a different device and the answer to it was factory reset, which I too figured would fix it up, but did not. Does anyone know what I have to do to get my phone to take this update? This is not the first problem I have had with the phone, I've also had my contacts disapear, and google freeze constantly to name a few problems off the top of my head. Often my phones email says "sync error" I was told to factory reset to fix these problems too, which never did, I also was told to clear the cache which made no difference either. Any help would be much appreciated!
