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Samsung Note 20
andreashaffer
Member

I have a Samsung Note 20 and I keep randomly getting the notification when trying to send a picture through text messaging "Can't Send File" "Use WI-FI to send or receive files larger than 10 MB".  I didn't have this issue until I did the latest phone update on Feb 21, 2022.  Also since this last update I have been having issues with my GMC & Chevrolet App.  On the picture error I have googled and tried all the options to fix other than Factory Resetting my phone.  With the GMC and Chevrolet App I have uninstalled and reinstalled it hoping this would fix the issue but no such luck.  I have more issues after updates than anything.  Really super frustrating.  Can anyone help?

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Re: Samsung Note 20
vzw_customer_support
Customer Support

andreashaffer, thank you for the helpful details you shared. The last thing we want is for you to have issues with your device and we want to help you. Are the apps you use up to date? 

Have you tried resetting the network settings?

Samsung Galaxy Note20 5G / Galaxy Note20 Ultra 5G - Reset Network Settings

https://www.verizon.com/support/knowledge-base-232911/

 

-Jacob

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