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Samsung Note 3 Signal Issue

I have 2 Note 3 phones and both are having signal issues and dropping calls.  On average I get 2 bars if I'm lucky.  Most of the time I have no service.  I called Verizon and at first they seemed to act like it was a device issue.  However after the network team reviewed my case I was told the area I live in has lots of hills and service can be disrupted.  Um...  I live in Omaha, Nebraska.  It's flatter than a sidewalk.  So I took the device to the Verizon store and they switched the SIM card.  Still no improvement.  I switched to Verizon in December for improved cellular experience.  Guess I should have stayed with Sprint.  At least I could receive calls and texts on the sprint network.

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Re: Samsung Note 3 Signal Issue
Not applicable

Check in Settings, About to see which software the phones are running.

I had a similar problem after months of good service, I finally had the kit kat or 4.4 update put on my phone and all my problems were solved.

I had to go to a Samsung rep at a Best Buy to get this done.   it may void my warranty so I'm keeping quiet as no hardware was touched