Just received my Note 4 and set it up. Camera does not work. It says Camera Failed. I turned device off and back on, forced stop on camera and cleared, no software updates are available. Really don't want to do factory reset with hours invested in setting up. Any suggestions?
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Thank you for the reply. I did as instructed – I started the Note 4 in safe made and then tried to open the camera. I still have the same issue. The error message says “camera failed.” If I click on the camera icon again it says “ Unfortunately, camera has stopped.” The phone has not been dropped or wet. It came out of the box this way upon receipt on Wednesday of this week. What else can I try? I am hoping not to have to return the phone. Andrea