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Samsung Note 4 Verizon Update Assistant
tkstock
Member

I am trying to install the software update repair assistant on my home computer running Windows 10.  I cannot get the auto-play feature to work on my computer. I have tried all the Verizon instructions. Is there anyway I can get the software from somewhere else?

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Re: Samsung Note 4 Verizon Update Assistant
vzw_customer_support
Customer Support

That is a very good question, tkstock and I'd be happy to help. It is important to us that you have the ability to update the software for your device and I am happy to help.

You can also utilize the software repair assistant on a Macintosh operating system. I have details here http://vz.to/1Tdy3zO Please refer to the bottom portion of the page. Please reach back out when you have the opportunity and we will be ready to continue helping.
SteveR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Samsung Note 4 Verizon Update Assistant
vzw_customer_support
Customer Support

That is a very good question, tkstock and I'd be happy to help. It is important to us that you have the ability to update the software for your device and I am happy to help.

You can also utilize the software repair assistant on a Macintosh operating system. I have details here http://vz.to/1Tdy3zO Please refer to the bottom portion of the page. Please reach back out when you have the opportunity and we will be ready to continue helping.
SteveR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

View solution in original post

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