Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Samsung Note call issues
seanpsills2
Member

When I try to call a Verizon number I get the call cannot be completed message.  When others try to call me they get the same message.  If you turn around and place the call again it goes through.   Any ideas?  This is super frustrating and I am new to Verizon.  

0 Likes
Re: Samsung Note call issues
vzw_customer_support
Customer Support

We never want to see you have issues with your calling. When did this start? What's the make and model of your phone? 

 

TabithaJ_VZW

0 Likes
Re: Samsung Note call issues
seanpsills2
Member

It started about the time I activated.  Maybe 2 or 3 weeks ago.  It's a Samsung Galaxy Note 8 I believe.  It's when people call me or I them. They are on the Verizon network as well.  Call cannot be completed as dialed. Announcement 4.  I have checked the numbers in my contacts to make sure that they are programmed correctly.  I was using this phone for 2 years and it was great.  I switched to a different phone for maybe 30 days and came back to this one.  

0 Likes
Re: Samsung Note call issues
vzw_customer_support
Customer Support

seanpsills2, thanks for sharing those details. I want to get some additional information. Is this occurring with every call or only specific numbers? Since activating your Note 8 have you powered it down at all? How have your text and data services been working?

 

JohnT_VZW

0 Likes