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Samsung galaxy note 3 call silent
montel
Member

Why can I not hear through my phone (samsung Galaxy note 3) when receiving or making calls? I can only hear if I turn the speaker on or have my bluetooth on.

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Re: Samsung galaxy note 3 call silent
vzw_customer_support
Customer Support

This audio issue is a mystery montel! Let's explore options to resolve! First make sure that nothing (lint, etc) is inside your headphone inlet as this may cause some audio issues. If nothing there, please do factory reset http://vz.to/OW15HQ to ensure that no system files are corrupted. Keep us posted.

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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