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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Samsung phones
I have been dealing with this note 10+ for a year. It has been nothing but a head ache. Verizon obviously doesn't care about their customers any more. I am stuck making payments on a phone that wont work.
I have had 2 of the Note 10+ .. one was 5G and one wasn't and all you will do is send me a replacement phone.. and that won't work either these phones are complete garbage and I forced to continue to make payments on a phone that is complete garbage. I have been though all the trouble shooting steps and it doesn't fix the problem. All this while my mom is dying! This is not right. I will never buy a Samsung phone again. This whole situation has been terrible.
Re: Samsung phones
Customer Support

This isn't the type of experience we want for you. We want to ensure you get a working device. Could you please tell us more about the issue you are experiencing? When did this issue start? - ChristianP_VZW

Re: Samsung phones
Sr. Member

What's the issue?  My verizon branded note 10 plus has no issues and it's an awesome phone.  Don't have the 5g one.   I switched from LG.  Was always and LG fan but lately not impressed with their phones and our G 6's the charging ports failed.  Mary