Since update my phone spontaneously puts in progress calls on hold and immediately calls the same number or worse, a random number from my recent call list like a conference call. I have had to call people back 3 or 4 times just to have it repeated each t
Obsummer
Newbie

Since update my phone spontaneously puts in progress calls on hold and immediately calls the same number or worse, a random number from my recent call list like a conference call. I have had to call people back 3 or 4 times just to have it repeated each time within the first 60 seconds of the call!  Anyone have this happen? Is this a Samsung or Verizon issue?

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Re: Since update my phone spontaneously puts in progress calls on hold and immediately calls the same number or worse, a random number from my recent call list like a conference call. I have had to call people back 3 or 4 times just to have it repeated ea
TamaraH_VZW
Verizon Employee

That's pretty weird, Obsummer.
I have not heard of this before, but we will dig deeper to get a resolution.
Can you see if it does this when it is in Safe Mode http://vz.to/1azw3ZB?

TamaraH_VZW

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