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Some screen lock options dimmed/disabled Note 3
Tomp32405
Member

I recently switched from one screen lock option to another. When I went back into Settings to change it back, some of the options were dimmed. What do I need to do to regain all the options? Swipe, Signature, and None are dimmed.

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Re: Some screen lock options dimmed/disabled Note 3
Ann154
Expert
Expert

Some applications like Android Pay require a more secure phone and swipe and none type of security are not permitted. Do you have any applications that might require a more secure option?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Some screen lock options dimmed/disabled Note 3
Ann154
Expert
Expert

Some applications like Android Pay require a more secure phone and swipe and none type of security are not permitted. Do you have any applications that might require a more secure option?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

Re: Some screen lock options dimmed/disabled Note 3
Tomp32405
Member

That's entirely possible.

Thank you!

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