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Sscreen jumping to search page
davisbillpam
Member

Samsung Note 3 - yesterday my screen has started jumping to the search screen.  It will not stay on home screen.  To access icons, I have to touch icon quickly and hold my finger on the screen.  What would cause this??

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Re: Sscreen jumping to search page
vzw_customer_support
Customer Support
Help is here for you! We want your device to work the right way. Please provide some details for us. How long has this been going on? What happened before the issue? A new application or update? Any details will be helpful.
BobbyN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Re: Sscreen jumping to search page
vzw_customer_support
Customer Support
I want to make sure that your screen doesn't jump davisbillpam! I know it can be difficult to maneuver on your phone. How long has this been happening? If you reboot your phone do you have the same issue all the time? If you put on safe mode http://spr.ly/6587CjlL does the issue still occur?
AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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