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Strange issue with Galaxy Note 3. Can receive a call and after that not able to make or receive a call.
djensen552
Member

I have had this phone for a couple of months and suddenly having issues that ( at random ) it will not receive calls and when I go to call out it indicates a roaming mode and will not connect , even with 4 bars. I can still send and receive texts, but the only way to get phone service back is to power cycle the phone. Bad thing is that I do not know I am missing calls until someone emails me that they are unable to contact me. Since I use this for my work it is a huge deal.  Any help appreciated.   Thank You

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Re: Strange issue with Galaxy Note 3. Can receive a call and after that not able to make or receive a call.
vzw_customer_support
Customer Support

djensen552, it's important to us that you have a reliable phone for work and personal matters. Try briefly powering off your device and removing the sim card. This will soft reset your device on our network. Keep us posted.

LasinaH_VZW
Follow us on Twitter @VZWSupport

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