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Syncing Email
judithmj
Member

I have my phone set up to access my aol account.   It only syncs when I'm connected to wifi.  I want to be able to see new emails when I'm not connected to wifi.  I think I have the sync setting correct.  Can you help, please?

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Re: Syncing Email
vzw_customer_support
Customer Support

@judithmj


I want to ensure your Samsung Galaxy Note 3 device is syncing your AOL email even when not connected to WiFi. I would love to help.


Please check the setting for “Restrict background data” in the “Data usage” section of the Settings menu: http://vz.to/1dAaZdT. If this is checked, then your applications may not sync in the background when you’re not connected to WiFi. Please keep me posted with your findings.


AnthonyTa_VZW
Follow us on Twitter @VZWSupport


If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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