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Syncing Issues with 6.0.1
jiacastor77
Member

Recently upgraded my Galaxy Note 5 system software. Now my personal & corp email accounts do not sync automatically, even though the correct setting is selected. Now, for new mail, I have to manually refresh my email folder which is inefficient. Anyone else have this problem? What is the solution, Verizon?

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Re: Syncing Issues with 6.0.1
bearone21
Leader

then you're using the wrong password or setting up manually & entering the wrong.

after my update many things changed, one was the sync schedule which needed to be reconfigured in some parts..

View solution in original post

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Re: Syncing Issues with 6.0.1
bearone21
Leader

have you selected "manual" sync??

with 601, i had to reset sync settings for 2 imap accounts,yahoo & gmail..

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Re: Syncing Issues with 6.0.1
EdAM
Member

My sync problems also began with 6.0.1.  My emails come down okay but when the emails are deleted on the server they remain on the Note 5 instead of being deleted.  Also, I can no longer sync with Outlook.  It's not a port/cable/computer/software issue since my S3 will sync with Outlook.

The last time I had an email problem, I added a 2nd email address and the problem was fixed.  Now, it will not accept a 2nd email address.

There must be a problem with 6.0.1

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Re: Syncing Issues with 6.0.1
bearone21
Leader

i have 2 imap accounts.

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Re: Syncing Issues with 6.0.1
EdAM
Member

Since attempting to add a 2nd email address (would not accept it) did not solve the problem, I thought deleting and reinstalling the original email address might help.  I deleted my email address and now the phone will not accept an email address for pop3.

Verizon, what is wrong with 6.0.1?  When will you have a fix?

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Re: Syncing Issues with 6.0.1
bearone21
Leader

did you delete the email address or the account??

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Re: Syncing Issues with 6.0.1
EdAM
Member

Probably the account;  I forget exactly how it was deleted.  But,  if I go to Email, the screen for "Set up account" comes up.

My email is a POP3

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Re: Syncing Issues with 6.0.1
bearone21
Leader

& you can not go beyond that screen to setup the account.??

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Re: Syncing Issues with 6.0.1
EdAM
Member

Yes I can get beyond that screen - enter email address, password, server setting, ports, etc.  The same info I use to download emails on my computer or my wife's cell.  When I click to verify the data I get an error message that the name or password is not correct.  The names are correct.

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Re: Syncing Issues with 6.0.1
bearone21
Leader

then you're using the wrong password or setting up manually & entering the wrong.

after my update many things changed, one was the sync schedule which needed to be reconfigured in some parts..

View solution in original post

0 Likes