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Text Sent from my phone but I didn't type it
bellemathis
Enthusiast - Level 2
‎10-08-2020 09:49 AM

A text message saying "Dollar's" was sent (but failed) from my phone as a response in a group text, but I did not type it. 

 

What does this mean? Is my phone hacked?

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Re: Text Sent from my phone but I didn't type it
vzw_customer_support
Customer Service Rep
‎10-08-2020 09:51 AM

Hello there, bellemathis! We would love the opportunity to help you with your device. Can you please elaborate further? When did this issue start? What message app are you using? 

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Re: Text Sent from my phone but I didn't type it
bellemathis
Enthusiast - Level 2
‎10-08-2020 09:56 AM

It just happened at 12:39 pm today.

I'm using the default messages app that came with the phone (version 10.1.50.63).

 

 

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Re: Text Sent from my phone but I didn't type it
bellemathis
Enthusiast - Level 2
‎10-08-2020 10:05 AM

20201008_130054.jpg

 Attached is a screenshot. I circled the one I didn't send. It just appeared when I was reading the text before it. 

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Re: Text Sent from my phone but I didn't type it
vzw_customer_support
Customer Service Rep
‎10-10-2020 10:07 AM

Bellemathis, we appreciate that image. This certainly would be alarming. Have you had other instances of this behavior? Do you also use Verizon Messages from the computer? If so, would anyone else have access to your account? Is this phone connected to share with a watch? LorenB_VZW If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! 

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