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Unable to merge calls
Emills83
Member

When I yet to merger calls it says conference calls aye are unavailable.  

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Re: Unable to merge calls
vzw_customer_support
Customer Support

Emills83

We want to keep you connected at all times. Sorry for this inconvenience. Are you attempting to initiate a 3-way call on your device? 

 

Are you wanting to merge a 3rd person on to an existing call? At this time, our network does not support this functionality. However, you do have the option to speak to the second caller by tapping the Call icon. To switch between the 2 calls, tap the Call icon or Swap / Switch icon.

 

For more information regarding how to place a 3 way call, click the link below: 

 

https://www.verizonwireless.com/support/3-way-calling-faqs/#item1

 

 

 

LasinaJ_VZW

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