Unable to send text message on wifi
Brooke2099
Newbie

I am unable to send text messages on any wifi network. I will receive them just fine but cannot answer via text message to any number until I turn the wifi off and then resend it. Anyone else having this issue? Is there a way to fix it? I am up to date on software updates, its a new phone, has no other issues, and I have tried searching for some type of setting make this happen but could not find any reason. 

Thanks!

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Re: Unable to send text message on wifi
vzw_customer_support
Customer Service Rep

I'm sorry you are having issues with your text messages, Brooke2099. I know how important text communication is these days. Let's look into this further. When did you start experiencing this problem? Are you using Verizon Messages or the default text messaging app?

 

GersonG_VZW

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