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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Re: Undo Note 7 purchase with trade-in
steveng_vzw
Verizon Employee

Stephen_Nelson, we certainly want you to have great options during this whole experience with your recent phone purchase. Our customers are able to return their Note 7 phones to any of our corporate store locations. Was there no other phone you wanted to upgrade to at this time? Have you visited a store location to return/exchange your phone already?  http://vz.to/1NI4DWL

StevenG_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Undo Note 7 purchase with trade-in
JOHHAM55
Novice

That statement is not true! Many people in these forums including myself have been turned away by Corporate Stores.

Re: Undo Note 7 purchase with trade-in
Predator7
Sr. Member

Pls don't ever mention about Corporate Store again, so many People went to the Corporate Store for exchange/return their Note 7 but refused or denied!!!!!!!!