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Re: Undo Note 7 purchase with trade-in
Verizon Employee

Stephen_Nelson, we certainly want you to have great options during this whole experience with your recent phone purchase. Our customers are able to return their Note 7 phones to any of our corporate store locations. Was there no other phone you wanted to upgrade to at this time? Have you visited a store location to return/exchange your phone already?


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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: Undo Note 7 purchase with trade-in

That statement is not true! Many people in these forums including myself have been turned away by Corporate Stores.

Re: Undo Note 7 purchase with trade-in

Pls don't ever mention about Corporate Store again, so many People went to the Corporate Store for exchange/return their Note 7 but refused or denied!!!!!!!!