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Unstable connection and poor cellular service!
Klearn1994
Member

Has anyone else been getting unstable connection to WiFi and poor cellular service with their Note 3? For the past week or two I have been getting poor cellular service anywhere I am and unstable connection to WiFi. This is extremely frustrating basically having a smart phone for texting only.

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Re: Unstable connection and poor cellular service!
vzw_customer_support
Customer Support

We want you to have consistent performance from your device Klearn1994! I'm sorry to hear of your difficulties. Is this happening in more than one area? Have you tested it with different wifi sources? Where are you located currently?

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport


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Re: Unstable connection and poor cellular service!
jdurham89
Member

Same problem...zip code 38023

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Re: Unstable connection and poor cellular service!
vzw_customer_support
Customer Support

Lets get you connected jdurham89! The area is surrounded by our extended 4G coverage which will cause the signal to fluctuate. Have you tried to remove/insert the sim to reset the connection? http://vz.to/1fF86sY

AshleyS_VZW
Follow us on Twitter @VZWSupport

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