Usage Overview

[Fam94]

Does anyone know what happened with the usage overview under usage? You could click there and see the phone numbers you called and for how long and the same with the emails.  Started today that option has disapeared; does anyone knows if it was moved under another tab?

This has nothing to do withe the phone you use; it was a part of MyVerizon.

That was a very helpful feature in My Verizon ... so upset as I don't understand why they keep changing the account access. 

Thanks!

[vzw_customer_support]

Being able to  view all your data usage details is crucial.  Let's get to the bottom of this together.  A private message has been sent to assist you further.

[Lvshannan]

I have the same issue has this been resolved?

[Granny24]

I am still having this problem.

[scottbop]

Has this been fixed?

[Confused21]

I would love some assistance too 

[Confused21]

Did they get it fixed for you? If so, please share how 

[Lvshannan]

Not even a word or response from their customer service on a fix/work around or update on this issue.  Come on Verizon!!  When I need to get my call times, duration and text usage with that information, I am getting very frustrated.  If they did away with it, I'll be going elsewhere.  Hope it gets figured out soon!!

[vzw_customer_support]

We want to make sure we have all the details.  A private message has been sent to assist you further.

[vzw_customer_support]

Let's see what's going on. First, are you using My Verizon on the website or the app?