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Verizon pin number shows up as if it is a contact on my Note 8 Messages + app
Oneifby
Member

The number that is stored in Messages + which is shown when the first few characters of my name are typed is my Verizon pin number NOT my phone number.  How can I remove it?  

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Re: Verizon pin number shows up as if it is a contact on my Note 8 Messages + app
Oneifby
Member

Please ignore this post.  I am trying to figure out how to delete it.

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Re: Verizon pin number shows up as if it is a contact on my Note 8 Messages + app
vzw_customer_support
Customer Support

Hello! Thank you for the message. We definitely want to ensure this is fixed for you. When did this issue begin? Is the app software up to date?

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Re: Verizon pin number shows up as if it is a contact on my Note 8 Messages + app
jav6
Sr. Member

@Oneifby wrote:

Please ignore this post.  I am trying to figure out how to delete it.


There is NO way for us users to delete a thread/post once posted.  An agent might be able to.  As for your issue, it looks like you had your pin in one of the fields of your contact info.  The new Message+ version apparently displays all these contact methods instead of just the phone number(s).  There is a new version fixing this issue coming next week.

...Just another VZW customer...trying to offer some assistance...
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