We don't want you to have a virus on your phone. I had the Note 3 as well and had to do a complete reset because of the same issues. Just to make sure are there any applications on your phone that the alert is referencing? What does the alert say?
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!