Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Visual voicemail issues
KP9486
Member

Since doing the Marshmallow update last week I'm now having issues with my visual voicemail.  Every time I receive a message, I am getting an error that something has gone wrong.  I have to manually refresh the app for the message to come through.  Is anybody else having this issue or found a resolution?

Labels (1)
0 Likes
Re: Visual voicemail issues
coinneachfitzpatrick

Sorta the same here. VVMs would come through, but playback would stop at 9 seconds regardless of the length of the message. I removed VVM from my account and now I can get my regular VMs again. Seems to be a known issue/conflict between Verizon's VVM and Marshmallow's baked-in version, which doesn't even appear in VZW's version of Android.

Re: Visual voicemail issues
GERBUS81
Member

Same problem here.  If you remove VVM, and the Marshmallow version is not there - what are you using. 

0 Likes