- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Recently, I have been having trouble with my wifi connection on my Note 3. No matter where I am or what wifi i'm connected to it always says the connection is unstable. Is anyone else having this problem? It's really inconvenient for me considering it using my data.
Solved! Go to Correct Answer
Correct answers
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello k_butlerr.
I know we depend on WiFi connections to help keep our data usage low, so I want to be sure we can fix this for you. What kind of router are you trying to connect to? The first step I recommend taking would be to power cycle your Note 3 and your router and then test the connectivity. If you still experience problems when trying to connect to WiFi, the next step would be to boot your Note 3 into Safe Mode and try connecting to WiFi. To enable Safe Mode, you may refer to this link: http://vz.to/1d0SZSq If you continue to experience problems, I would recommend backing up your information and completing a Factory Reset. http://vz.to/1hiH2N4 Please let us know if any of the steps were helpful to you.
AndreaS_VZW
Follow us on Twitter @VZWSupport
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello k_butlerr.
I know we depend on WiFi connections to help keep our data usage low, so I want to be sure we can fix this for you. What kind of router are you trying to connect to? The first step I recommend taking would be to power cycle your Note 3 and your router and then test the connectivity. If you still experience problems when trying to connect to WiFi, the next step would be to boot your Note 3 into Safe Mode and try connecting to WiFi. To enable Safe Mode, you may refer to this link: http://vz.to/1d0SZSq If you continue to experience problems, I would recommend backing up your information and completing a Factory Reset. http://vz.to/1hiH2N4 Please let us know if any of the steps were helpful to you.
AndreaS_VZW
Follow us on Twitter @VZWSupport