Wasn't the offer for the recall to receive a new free device?
rpaine
Newbie

Wasn't the offer for the recall to receive a new free device? According to the receipt, I will be charged $36 dollars per month for this new phone.

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Correct answers
Re: I just exchanged my Galaxy Note 7 for a Pixel XL, and I'm being charged for the new phone
Weth
Legend

No, the recall offer is not getting a new free device.  You will get back the money you spent on the Note 7.

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Re: I just exchanged my Galaxy Note 7 for a Pixel XL, and I'm being charged for the new phone
Weth
Legend

No, the recall offer is not getting a new free device.  You will get back the money you spent on the Note 7.

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Re: I just exchanged my Galaxy Note 7 for a Pixel XL, and I'm being charged for the new phone
tc2013
Contributor - Level 1

What was your previous Note7 status?  Was it paid in full? Or it's being paid monthly?

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Re: I just exchanged my Galaxy Note 7 for a Pixel XL, and I'm being charged for the new phone
mama23dogs
Legend

That's a new one.  No one was offered a free device. 

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