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Water Damaged Note 4
STOJB
Member

My phone went into the water and I've tried to do everything I could to dry out, and no luck. I had an app that i kept info on (Colornote Note Pad) and i really need to get. Can I put the memory or sim card in my husband's galaxy phone and get the info i need?

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Re: Water Damaged Note 4
LENNYEDGE
Sr. Member

NO.

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Re: Water Damaged Note 4
STOJB
Member

Is there any way to get that info?

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Re: Water Damaged Note 4
LENNYEDGE
Sr. Member

only insert into pc using usb adapter or sdcard reader. then see if you can access it. it helps if app on phone was also compatible with pc version. other than that, another phone with that sim will work. its assigned to your device.

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Re: Water Damaged Note 4
STOJB
Member

I'll give it a try. Thanks so much!

Re: Water Damaged Note 4
vzw_customer_support
Customer Support

STOJB,

I am sorry to hear about your damaged phone. Do you have insurance on the line of service? If so, you can file a claim online at phoneclaim.com. You can redownload the application on your replacement device. Many applications when you log in your information comes back.


RobinD_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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