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What accessories will Verizon accept for return other than cases?
trizek
Member

I purchased 2 Note 7 phones and 2 wireless charging pads to use specifically with them. We are replacing the Note 7 with the iPhone after this frustration.  Of course it has been over 14 days since we purchased the wireless chargers and we do not have the boxes they came in.  Is Verizon going to accept these as returns?

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Re: What accessories will Verizon accept for return other than cases?
ruthw_vzw
Verizon Employee

trizek

I completely understand how important it is to have clear answers about your Note 7 recall and return process. I definitely want to provide just the answers you're looking for. Accessories can be returned if they are designed to only work with the Note 7. This typically includes cases and screen protectors. You can check out the details about the Note 7 Recall process through Verizon right here: Samsung Galaxy Note7 Recall Exchange FAQs | Verizon Wireless

RuthW_VZW

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: What accessories will Verizon accept for return other than cases?
ruthw_vzw
Verizon Employee

trizek

I completely understand how important it is to have clear answers about your Note 7 recall and return process. I definitely want to provide just the answers you're looking for. Accessories can be returned if they are designed to only work with the Note 7. This typically includes cases and screen protectors. You can check out the details about the Note 7 Recall process through Verizon right here: Samsung Galaxy Note7 Recall Exchange FAQs | Verizon Wireless

RuthW_VZW

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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